If you are working in the knowledge library and want to export your content, you can easily export to an Excel file. This is a good option if you would like to archive your content. Additionally, we highly suggest downloading your KL content as a backup before you delete any records. As a reminder, you are not able to recover deleted records in RFP360.
Navigate to your knowledge library. The download button is located in the top right-hand corner. You will receive an email shortly after containing the Excel export. *Note: Since it is an Excel file, images and videos will not export.
Note: If you have search or a filter enabled, your download will be that subset of content.