What are key phrases and how do they work?

Artificial intelligence (AI) lives within key phrases in your knowledge library items. Your Question/Response pairs are taken through a service that finds the most noteworthy words/phrases based on machine learning.
Specifically, you will now be served up better search results from within a proposal outline and in the knowledge library. You will now have your content automatically populate Key Phrases that will end up in the Phrases tab within a single record where you can see what was picked up.
For more detailed information on key phrases (and screenshots), check out the following Help Articles:

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